Frequently Asked Questions

Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.

Is it possible to change my date?

Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.

Tell me more about your cancellation policy.

Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.

How does the billing process work?

To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.

What is the process for managing guest invites?

Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.

Can I receive a receipt for my order?

Absolutely! Feel free to reach out to our dedicated customer service team with your order number.

Need further assistance?

Need help finding the answers you need? Let’s have a conversation.

Business Escrow Process

1

Submit Your Details

Takes just a minute

2

Review Your Options

Allow 1-2 business days

3

Finalize Your Agreement

Complete in 3-5 days

4

Done

Receive Your Escrow Checklist

You’re all set!

★★★★★

The escrow services provided by this company were exceptional. They guided us through every step of the process, ensuring that all our questions were answered promptly. Their professionalism and expertise made our transaction seamless and stress-free. I highly recommend them to anyone needing escrow services in California!

Rebecca Katz

California Escrow Co.